Workshops & Seminars
Sunday, October 13
Download Presentation
Uncover the hidden vulnerabilities in your digital infrastructure that could be exposing your business to cyber threats. This workshop will equip you with the strategies to strengthen your defenses and protect your critical assets.
Speaker: Tonia Dudley, IBM X-Force
Sunday, October 13
Download Presentation
Discover the transformative potential of AI in the limo industry with AI expert Thomas Wilform. This session will explore how AI technology can automate customer service, enhance data insights, streamline sales functions, and optimize driver performance. Gain practical knowledge on integrating AI with existing systems, customizing AI interactions, and leveraging AI for business growth.
Moderator: Athena Grimm, BAC Transportation
Speakers: Thomas Wilform
Sunday, October 13
Download Presentation
Take a peek behind the scenes of the show education committee. An open conversation about how the show education committee puts together content for events. Learn about the process for creating sessions, planning ideas, picking speakers etc. Join this session to share your ideas, ask questions, and help advise for future events.
Speakers: Moe Bouayad, Crown Worldwide Transportation; Erica Bugbee, ExecuStar World Class Transportation; Sarah Mercer, National Limousine Association; Doug Schwartz, Executive Ground Transportation; Jason Sharenow, Broadway Elite Worldwide; and Scott Woodruff, Majestic Limo & Coach;
Sunday, October 13
Download Presentation
In a multigenerational workplace, adapting to varying communication styles and expectations is essential. This session will explore practical strategies for bridging generational gaps by focusing on shared objectives. Learn how to build stronger professional relationships, foster collaboration, and enhance team performance by understanding and respecting different perspectives.
Speaker: Lisa Johnson, Operations, Inc.
Sunday, October 13
Download Presentation
In today’s competitive market, building a strong brand and fostering customer loyalty are crucial for success in the limo industry. This session will equip limo operators with practical strategies to create a memorable customer experience that not only attracts new clients but also turns them into loyal, repeat customers.
Moderator: Andy Hernandez, CTA Worldwide
Speakers: Cody Belanger, Sky Coach & Limousine; Briana Candeub, Park Avenue Worldwide; Kelly Devlin, Premier Transportation and Robyn Goldenberg, Strategy Leaders
11:30am - 12:45pm
Under the Radar: Are You Safeguarding Against the Digital Danger Zones?Download Presentation
Uncover the hidden vulnerabilities in your digital infrastructure that could be exposing your business to cyber threats. This workshop will equip you with the strategies to strengthen your defenses and protect your critical assets.
Speaker: Tonia Dudley, IBM X-Force
Sunday, October 13
1:00pm - 2:15pm
Navigating the Road Ahead: AI Applications in the Limo IndustryDownload Presentation
Discover the transformative potential of AI in the limo industry with AI expert Thomas Wilform. This session will explore how AI technology can automate customer service, enhance data insights, streamline sales functions, and optimize driver performance. Gain practical knowledge on integrating AI with existing systems, customizing AI interactions, and leveraging AI for business growth.
Moderator: Athena Grimm, BAC Transportation
Speakers: Thomas Wilform
Sunday, October 13
1:00pm - 2:15pm
Inside Scoop: Behind the Scenes with the Education CommitteeDownload Presentation
Take a peek behind the scenes of the show education committee. An open conversation about how the show education committee puts together content for events. Learn about the process for creating sessions, planning ideas, picking speakers etc. Join this session to share your ideas, ask questions, and help advise for future events.
Speakers: Moe Bouayad, Crown Worldwide Transportation; Erica Bugbee, ExecuStar World Class Transportation; Sarah Mercer, National Limousine Association; Doug Schwartz, Executive Ground Transportation; Jason Sharenow, Broadway Elite Worldwide; and Scott Woodruff, Majestic Limo & Coach;
Sunday, October 13
2:30pm - 3:45pm
Harnessing the Strengths of a Multigenerational WorkforceDownload Presentation
In a multigenerational workplace, adapting to varying communication styles and expectations is essential. This session will explore practical strategies for bridging generational gaps by focusing on shared objectives. Learn how to build stronger professional relationships, foster collaboration, and enhance team performance by understanding and respecting different perspectives.
Speaker: Lisa Johnson, Operations, Inc.
Sunday, October 13
2:30pm - 3:45pm
Luxury on Wheels: Building a Premium Brand and Cultivating Loyal CustomersDownload Presentation
In today’s competitive market, building a strong brand and fostering customer loyalty are crucial for success in the limo industry. This session will equip limo operators with practical strategies to create a memorable customer experience that not only attracts new clients but also turns them into loyal, repeat customers.
Moderator: Andy Hernandez, CTA Worldwide
Speakers: Cody Belanger, Sky Coach & Limousine; Briana Candeub, Park Avenue Worldwide; Kelly Devlin, Premier Transportation and Robyn Goldenberg, Strategy Leaders
Monday, October 14
Download Presentation
Discover the keys to building and managing successful affiliate partnerships. This session will cover essential strategies for both new and established operators, including financial considerations, leveraging technology, and best practices for developing a robust affiliate network. Join our panel of experts as they share insights and tips to optimize your affiliate relationships for business growth and find insights on whether this revenue stream is a good fit for your business.
Moderator: Tiffany Hinton, MOTEV LLC
Speakers: Jay Bowers, AJL International; Jason Dornhoffer, United Private Car and Faith Glasgow, Peak Limousine;
Monday, October 14
Download Presentation
Connect with your peers to explore the unique business challenges and successes that come with being a newer operator. Share experiences, exchange strategies, and gain valuable insights to help navigate the early stages of your business journey.
Moderators: Karl Guenther, Statement Limousine and Andy Hernandez, CTA Worldwide
Monday, October 14
Download Presentation
Find out the key strategies of group transports as we get down to the details that keep everything on track, from booking to final destination drop off in this workshop.
Moderator: Tiffany Hinton, MOTEV LLC
Speakers: Jamisha Breland, AMAREN Transportation & Management and Erin Digioia, Windy City Limousine & Bus
Tuesday, October 15
Download Presentation
Industry experts will guide you through the foundational strategies essential for crafting an effective safety program. Learn from seasoned professionals as they share their insights on the core ingredients necessary to establish a solid safety foundation, regardless of your operation’s size. This session will equip you with the tools and knowledge to implement best practices that enhance safety and risk management, ensuring your limo operation remains both secure and compliant. Don't miss this opportunity to build a stronger, safer business.
Moderators: Jeffrey Petrunak, National Interstate Insurance; and Daniel Tomlinson, Lancer Insurance
Tuesday, October 15
Download Presentation
Unlock the power of effective communication by understanding the unique internal frameworks that shape your team’s dynamics. This session will provide practical tools to recognize and adapt to various personality types, leading to enhanced collaboration and greater success in achieving your team’s goals.
Speakers: Nicole Banks, I AM Resource
8:15am - 9:15am
Mastering the Affiliate Game: Tips and ToolsDownload Presentation
Discover the keys to building and managing successful affiliate partnerships. This session will cover essential strategies for both new and established operators, including financial considerations, leveraging technology, and best practices for developing a robust affiliate network. Join our panel of experts as they share insights and tips to optimize your affiliate relationships for business growth and find insights on whether this revenue stream is a good fit for your business.
Moderator: Tiffany Hinton, MOTEV LLC
Speakers: Jay Bowers, AJL International; Jason Dornhoffer, United Private Car and Faith Glasgow, Peak Limousine;
Monday, October 14
9:30am - 10:45am
Emerging Operators RoundtableDownload Presentation
Connect with your peers to explore the unique business challenges and successes that come with being a newer operator. Share experiences, exchange strategies, and gain valuable insights to help navigate the early stages of your business journey.
Moderators: Karl Guenther, Statement Limousine and Andy Hernandez, CTA Worldwide
Monday, October 14
9:30am - 10:45am
What’s the Blueprint for Group Transport Success?Download Presentation
Find out the key strategies of group transports as we get down to the details that keep everything on track, from booking to final destination drop off in this workshop.
Moderator: Tiffany Hinton, MOTEV LLC
Speakers: Jamisha Breland, AMAREN Transportation & Management and Erin Digioia, Windy City Limousine & Bus
Tuesday, October 15
8:30am - 9:45am
The Essential Recipe: Basic Ingredients of a Risk Management and Safety PlanDownload Presentation
Industry experts will guide you through the foundational strategies essential for crafting an effective safety program. Learn from seasoned professionals as they share their insights on the core ingredients necessary to establish a solid safety foundation, regardless of your operation’s size. This session will equip you with the tools and knowledge to implement best practices that enhance safety and risk management, ensuring your limo operation remains both secure and compliant. Don't miss this opportunity to build a stronger, safer business.
Moderators: Jeffrey Petrunak, National Interstate Insurance; and Daniel Tomlinson, Lancer Insurance
Tuesday, October 15
10:00am - 11:15am
Decode Your Team’s Colors: How Understanding Personality Drives SuccessDownload Presentation
Unlock the power of effective communication by understanding the unique internal frameworks that shape your team’s dynamics. This session will provide practical tools to recognize and adapt to various personality types, leading to enhanced collaboration and greater success in achieving your team’s goals.
Speakers: Nicole Banks, I AM Resource
Coffee Sponsor
Audio/Visual Sponsored by
10:00am - 11:15am
Roundtable: Become a Super Salesperson in Retail Ground TransportationDownload Presentation
In this peer-to-peer discussion, dive deep into customer discovery to tailor your pitch and services to their unique requirements. This session is designed to equip you with advanced sales techniques, customer engagement strategies, and industry-specific insights that will transform your approach and drive your success. In the competitive world of retail ground transportation, standing out as a top-tier salesperson requires more than just charisma and product knowledge.
Moderators: Moe Bouayad, Crown Worldwide Transportation; Karl Guenther, Statement Limousine; and Doug Schwartz, Executive Ground Transportation
Wednesday, October 16
8:45am - 10:15am
Beyond the Basics: Advanced Strategies for Leveraging Team PersonalitiesDownload Presentation
Building on our understanding of personality types, this deep dive session will explore advanced strategies to improve communication and collaboration within your team. Learn how to use the strengths of diverse personalities to resolve conflicts, make better decisions, and create a more cohesive, high-performing work environment. Walk away with practical insights and techniques to help your team achieve sustained success.
Moderators: Nicole Banks, I AM Resource
Wednesday, October 16
10:30am to 12:00pm
Perfecting the Recipe for a Stronger Risk Management and Safety PlanDownload Presentation
Welcome to the next phase of building your safety program! In this session, we’re going beyond the basics and diving into real-world examples you can bring back and implement right away. You’ll get hands-on materials, templates, and practical tools that will take your safety efforts to the next level. Whether you’re refining your current program or building from scratch, this session will give you the actionable resources you need to drive results. Let’s get to work!
Moderator: Sean Duval, Golden Limousine International
Speaker: Jeff Shanker, Black Tie Transportation
