Workshops & Seminars
11:30am - 12:45pm | Grapevine A
Finding & Hiring Chauffeurs and Employees in Challenging TimesDoes it feel like it's never been harder to find drivers and other staff? It doesn’t have to be. We'll pull back the veil on what it takes to create a hiring system that appeals to applicants, ensures you only hire the best, and sets your team up for success. We'll share the psychology behind how the most successful companies are attracting the best talent for the long-term. Most importantly, you will learn how to put all of this to work in your company to revolutionize how you hire!
Speaker: James Blain, PAX Training
Sunday, October 10
1:00pm - 2:15pm | Grapevine A
The Game Has Changed - Mergers & Acquisitions in a Post-Pandemic WorldWhether you are looking to grow your company through acquisitions, or are planning to sell your business, there are new things to consider when it comes to mergers and acquisitions in this post-pandemic economy. This informative session will help attendees to understand the ins and outs of M&A, while exploring the impact of COVID on the industry now and into the future.
Speakers: Andi Gray, Strategy Leaders, and Tim Rose, Dolphin Transportation Specialists
Sunday, October 10
1:00pm - 2:15pm & 2:30pm - 3:45pm | Grapevine 4-6
Limo U Session: Banking for the FutureSetting your business up for future success takes discipline, knowledge, and hard work. Bill Faeth of Limo University will walk you through exactly what you need to implement post pandemic to future proof your business, from financial planning, implementing automation, recruiting and much more in this Mega Sunday session.
Speakers: Bill Faeth, Limo University
Sunday, October 10
2:30pm - 3:45pm | Grapevine A
Micromanagement is Not ManagementA manager and a leader are two different things. While job functions can overlap, a leader inspires and empowers their team, and knows when to delegate the right tasks to the right people resulting in greater company efficiencies and more knowledgeable and capable staff. This session will cover how and why to stop micromanaging, and equip you with the skills to not only be a leader yourself, but to cultivate leaders of the future.
Speakers: Joey Allen, LMC Group
8:30am - 9:30am | Grapevine A
Get Your Business Back in Gear With PR and Social MediaIn a time of uncertainty, it is more important than ever for operators to get out there with messaging that drives awareness and bookings. Using the NLA’s recent On The Road Again campaign, our speakers will provide tips, information, and advice on how operators can maximize their public relations, marketing, and social media efforts in the marketplace. Learn how to share a story with media, create email and social media content, and get started in online advertising. This primer has something for EVERY operator.
Speaker: Simon Curtis, Curtis Gabriel and David Harrison, EVINS Communications
Monday, October 11
9:45am - 11:00am | Grapevine A
Seizing Opportunities in the Retail GameThere are so many creative and profitable retail opportunities out there, whether it’s adding a new revenue stream, promoting an existing service with a fresh twist, or going all-in on something that’s tried and true. This unique session will be presented in “America’s Got Talent” style with Q&A time for each of the half-dozen speakers—of every size and shape, representing markets all over the country—and a final curtain call for additional questions. It will include how to create your own local app, specifically for retail, and utilize text-message marketing to grow your book of business.
Speaker: Ken Carter, Advanced Limousines (Moderator); Charlie Grimm, BAC Transportation; Nina Parson, Company Car and Limousine; Derek Stafford, Elegant Image Limousines
Tuesday, October 12
8:30am - 9:45am | Grapevine A
Lessons Learned From the PandemicThe last 18 months have been filled not only with challenges and hardships, but also with valuable lessons, happy accidents, and much-needed time to dig into and fine-tune your operations. Join us for an interactive and engaging roundtable discussion on what worked, what didn’t, what you wish you did differently, what’s still on your wish list moving forward, and more.
Speakers: Matthew Johnston, AJL International; Tracy Raimer, Windy City Limousine & Bus; Douglas Schwartz, Executive Limousine
Sponsored by

10:00am - 11:00am | Grapevine 4-6
Yield Management - How to Do More with LessWith supply and resources limited, and inflation on the rise, are you leaving money on the table or capitalizing on the work you are already doing? Technology is already available to allow for yield management the same way hotels, airlines, venues, and hundreds of other businesses have been doing for year. Learn how you can begin utilizing yield management to efficiently move your equipment and increase your profits during peak periods.
Speakers: TBD
Moderator: Bill Faeth, Limo University
Wednesday, October 13
9:00am - 10:00am | Grapevine A
Rebuilding Your Credit & A Look at Post-Pandemic FinancingGet your financial house in order! Learn tactics on building and rebuilding your credit in a post-pandemic era. Get solid-gold tips on how to gain the confidence of lenders and what you need to consider navigation through the new realities of the finance world.
Speakers: Erik Coolbaugh, Advantage Remarketing Solutionsof Executive Ground Transportation and Tony Pederson, Premier Financing
Moderators: Jason Sharenow of Broadway Elite Worldwide
Wednesday, October 13
10:15am to 11:30am | Grapevine A
Don’t Let Ransomware Hold Your Business HostageRansomware, spyware, malware, phishing, executive impersonation scams… The threats to your chauffeured transportation business continue to escalate in size, frequency, and severity. Here is what you NEED to know about why even the smallest of operators is vulnerable, why cyber insurance is critical but increasingly expensive, and where you can turn for help. Take away useful and actionable next-steps to protect your business.
Speakers: Derek Maxwell, Aurora Payments